Banquet & Event Captain

Primary Purpose: 

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by planning and implementing the serving details for the event.

Work Performed: 

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments: 

• Guide, direct, and motivate banquet staff;  

• Maintain communication with the guest/event contact person for needs;  

• Direct the set-up for tables in assigned area. Ensure the use of clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware, etc.;  

• Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;  

• Plan the serving order and orchestrate its completion in a timely, quiet and courteous manner;  

• Ensure the servers are fully prepared to serve the meal timely and promptly;

• Set-up, serve and/or break down coffee breaks, receptions, and other special functions as assigned;  

• Be willing and able to perform job of Banquet Associate and Banquet Bartender;  

• Be willing and able to understand departmental forecasting to ensure appropriate staffing levels;  

• Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;  

• Ensure service standards are being followed and takes corrective action when they are not;  

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management;

• Ensure all banquet associates are following all safety and security policies and procedures; 

• Any and all other work as required to complete the primary purpose of the position.