Job Description

Hotel: 

Springfield University Plaza

333 John Q. Hammons Pkwy

Springfield, MO 65806

Banquet Captain

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

University Plaza in Springfield, Missouri is on the lookout for a dynamic individual to join our team! With 267 beautifully appointed rooms, a whopping 46,059 sq. ft. of flexible event space, the EXPO center has an additional 112,000 square feet with a location that's the heartbeat of Springfield's vibrant scene, this isn't just a job - it's an experience! Imagine being part of a place where every day feels like a celebration, surrounded by a community that's as lively as the events we host! If you're ready to bring your passion and energy to the heart of the action, then University Plaza is the place to be. Let's make every moment count - apply now and let the adventure begin!

Benefits:

  • Free Lunch!
  • Monthly employee socials to honor all anniversaries, birthdays, employee of the month and manager of the quarter recognition.
  • Positive team culture and opportunity for advancement.
  • Monthly coffee with the GM - free beverage item from café provided.
  • Discounted rates at Atrium properties.
  • Benefits: Merit Increases, Referral Bonus, Paid Vacation/Sick time/holidays, Health/401K, Daily Pay option, Tuition Reimbursements, Management training, Gym membership discounts, Auto/Home Insurance and Pet Insurance to name a few.
  • Conveniently located close to downtown Springfield and Missouri State University.

Pay: $14.30 - 16.87

Profile: 

Telecommute: No 

Bonus Eligible: No 

Direct Reports: No 

Reports To: Banquet Manager or All Purpose Manager 

Equipment: Uniform 

Primary Purpose: 

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by  

planning and implementing the serving details for the event.

Work Performed: 

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments: 

  • Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;  

  • Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;  

  • Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;  

  • Ensures the servers are ready to serve the meal when its prepared;  

  • Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;  

  • Maintain communication with the guest contact person for guest needs;  

  • Set-up, operate and dismantle audio-visual equipment;  

  • Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;  

  • Able to perform job of Banquet Associate and Banquet Bartender;  

  • Able to understand departmental forecasting to ensure appropriate staffing levels;  

  • Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;  

  • Ensures service standards are being followed and takes corrective action when they are not;  

  • Guide, direct, and motivate banquet staff;  

  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and 

  • Any and all other work as required to complete the primary purpose of the position. 

Qualifications: 

  

Required Prior Experience: 

Previous customer service experience  

Six months of banquet food service experience 

Preferred Prior Experience:

Prior leadership experience

 

Preferred Education: 

High School diploma or equivalent  

Required Licenses/ Certification: 

Food Safety certificate or complete training during initial 90 days. 

Alcohol certification or complete training during initial 90 days.  

 

Physical: 

Ability to lift, pull and push up to 50 pounds. 

Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift 

 

Other: 

Must be flexible to working days, early mornings, evenings, nights, weekends and holidays. 

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/

Application Instructions

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