Job Description

Hotel: 

Rogers Embassy Suites

3303 Pinnacle Hills Pkwy

Rogers, AR 72758

Banquet Captain

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville. 

The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests. When you join the Atrium Hospitality team at the Embassy Suites as a full-time associate, you will have the option to opt into a 401K plan with employer matching, health, vision, and dental insurance, paid-time-off, employer paid life insurance, pet insurance, employee contribution short- and long-term disability options, as well as accident and critical illness options. Work today, get paid today with DailyPay. Come grow with us!  
 

Pay Range: $16.00-$16.80

Make a Difference:

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by  

planning and implementing the serving details for the event.

What You'll Be Doing:

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments: 

  • Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;  

  • Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;  

  • Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;  

  • Ensures the servers are ready to serve the meal when its prepared;  

  • Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;  

  • Maintain communication with the guest contact person for guest needs;  

  • Set-up, operate and dismantle audio-visual equipment;  

  • Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;  

  • Able to perform job of Banquet Associate and Banquet Bartender;  

  • Able to understand departmental forecasting to ensure appropriate staffing levels;  

  • Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;  

  • Ensures service standards are being followed and takes corrective action when they are not;  

  • Guide, direct, and motivate banquet staff;  

  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and 

  • Any and all other work as required to complete the primary purpose of the position. 

Bring Your Experience:

  

Required Prior Experience: 

Previous customer service experience  

Six months of banquet food service experience 

Preferred Prior Experience:

Prior leadership experience

 

Preferred Education: 

High School diploma or equivalent  

Required Licenses/ Certification: 

Food Safety certificate or complete training during initial 90 days. 

Alcohol certification or complete training during initial 90 days.  

 

Physical: 

Ability to lift, pull and push up to 50 pounds. 

Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift 

 

Other: 

Must be flexible to working days, early mornings, evenings, nights, weekends and holidays. 

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/

Application Instructions

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