Job Description

Hotel: 

Rogers Embassy Suites

3303 Pinnacle Hills Pkwy

Rogers, AR 72758

Banquet Manager

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville. 

The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests.

Salary Range: 53K-66K

Make a Difference:

The primary purpose of the Banquet Manager is to deliver exceptional events while ensuring that Atrium core values and all standard operating procedures pertinent to the Banquet Department are being followed by all Associates, including brand and Atrium requirements. Ideal candidates will have a proven track record in managing or supporting large-scale banquet operations, demonstrating excellence in organization, attention to detail, and the ability to thrive under pressure.

What You'll Be Doing:

The Banquet Manager will be tasked with the following duties, responsibilities, and assignments: 

  • Supervise Associates to include developing positive working relationships, providing training and educational support, assisting in the recruitment process, and ensuring that Associates are meeting guest needs;  

  • Manage the department by assisting Associates to understand and comply with employment practices, recommending employment decisions, supporting performance management, and implementing corrective action; 

  • Create a best-in-class guest experience, measured by brand specific service measurement scores, while engaging with guests, maintaining quality products, adhering to health code requirements, and enforcing cleanliness standards;  

  • Coordinate activities with the sales and other departments to include the culinary staff to ensure that services are provided in an efficient and timely manner;  

  • Ensure financial goals of the department and the hotel are being met by managing labor costs, supplies and equipment 

  • Determine and recommend revenue-driving initiatives in partnership with other departments and within banquets; 

  • Audit banquet checks to ensure that all services rendered are properly invoiced in a timely manner; 

  • Perform or assist with cleaning duties while ensuring cleanliness of all meeting space as required by brand guidance and Atrium Cleanliness Assured standards; 

  • Contribute to the creation and implementation of new menus;  

  • Maintain records and daily reports of operations keeping hotel management updated regarding department performance;  

  • Demonstrate an understanding hotel emergency procedures to include fire, life, and safety; and 

  • Any and all other work as required to complete the primary purpose of the position. 

Bring Your Experience:

Required Prior Experience:

2 years supervisory experience in banquet operations

Preferred Prior Experience:

Hospitality experience

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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including:

? Daily Pay - Get paid when you need it
? Exclusive Travel Discounts - Save big at Marriott and Hilton properties
? 401k Plans - Invest in your future
? Comprehensive Medical Insurance - Your health matters to us
? Additional Property-Specific Perks - Because every location has something special to offer

But we don’t just offer jobs-we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Application Instructions

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