Hotel: 

Phoenix Glendale Renaissance

9495 West Coyotes Blvd

Glendale, AZ 85305

Group Rooms Coordinator

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

Get To Know Us: Ready to elevate your career in the heart of Glendale, Arizona? Renaissance Glendale Hotel & Spa, a full-service hotel, invites you to join our energetic team. With 324 hotel rooms, 100,000 sq ft of conference space, and unbeatable amenities, this is where your growth begins.
            
Primary Purpose:
The primary purpose of the Group Rooms Coordinator is to oversee the operational and system processes involved in managing group arrivals and departures for a designated hotel. 

What You Will Be Doing:

The Group Rooms Coordinator will be tasked with the following duties, responsibilities, and assignments:

• Group Management including creating, changing, and cancelling blocks in all systems;
• Manage inventory of existing group blocks based on the pickup activity and needs of the hotel;
• Enter Rooming Lists and building Group Booking Links;
• Audit groups in the Sales and PMS systems within 90 days to ensure they are in balance;
• Managing rooms only blocks and courteous blocks;
• Update forecast line in sales system with pickup numbers for forecasting purposes; and
• Any and all other work as required to complete the primary purpose of the position.

Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

2+ years of group management experience

Preferred Prior Experience:

Prior hotel sales office experience

Required Education:

High School diploma or equivalent

Required Technology:

CI-TY experience minimum of 3 years, MARSHA 2 years, understanding of PMS

Proficient in Microsoft office; Must be proficient in both sales & brand systems

Physical:

Up to 8+ hours sitting a desk and computer work

Other:

Experience with group rooms block, Excellent written and oral communication skills Ability to effectively multi-task

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay
• Significant Travel Discounts on Marriott and/or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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