Hotel: 

North Charleston Embassy Suites

5055 International Blvd

N Charleston, SC 29418

Housekeeping Supervisor

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

Primary Purpose:

As a Housekeeping Supervisor, you will play a pivotal role in creating unforgettable guest experiences! You'll lead a dynamic team of housekeeping associates, ensuring the highest standards of cleanliness are met and exceeded, while working closely with other departments to guarantee a seamless guest journey. Your leadership will directly contribute to the hotel's success by preparing room assignments, overseeing room readiness, and keeping everything running smoothly and efficiently!

Key Responsibilities & Performance:

• Lead and Collaborate: Coordinate with other departments to deliver exceptional, timely service, meeting established standards and enhancing guest satisfaction.

• Empower Your Team: Provide coaching and constructive feedback to housekeeping associates, helping them grow and ensuring top-notch service delivery.

• Ensure Excellence: Conduct thorough inspections of guest rooms and public spaces, ensuring they meet the brand's cleanliness and quality standards.

• Drive Efficiency: Forecast staffing and supply needs, making sure that scheduling and ordering are aligned with business demands, while keeping costs under control.

• Supervise Daily Operations: Manage the opening and closing of the housekeeping department, delegating tasks and overseeing daily operations to ensure everything runs like clockwork.

• Lost & Found Champion: Oversee the Lost & Found process, ensuring items are tracked, returned, and guests are promptly updated.

• Safety & Sanitation: Promote and uphold a culture of safety, sanitation, and security throughout the hotel, ensuring a secure and clean environment for both guests and staff.

• Scheduling Master: Assist in scheduling associates based on business needs, ensuring appropriate coverage while maintaining efficiency.

• Hands-On Leadership: Lead daily stand-up meetings with your team to set the tone for the day and ensure goals are met.

• Maintain High Standards: Operate laundry equipment to ensure linens are cleaned and pressed to perfection, while keeping the work area safe and organized.

• Keep Things Safe: Follow all company policies and safety procedures, reporting any concerns promptly to leadership to maintain a safe work environment.

Qualifications:

• Required Experience: At least 6 months of housekeeping or related experience.

• Preferred Experience: Experience in hospitality is a big plus!

• Education: A high school diploma or equivalent is preferred.

• Technology: Basic computer skills will be helpful.

Physical Requirements:

• Able to lift up to 50 lbs occasionally and 25 lbs regularly.

• Comfortable bending, squatting, and walking or standing for extended periods.

Other:

• Flexibility to work various shifts including early mornings, evenings, weekends, and holidays.

Why Join Us?

• A Landmark Property: Play a pivotal role in reintroducing a beautifully renovated hotel to the Charleston market.

• Professional Growth: Work with a high-performing team that values innovation, collaboration, and success.

• Rewarding Benefits: Enjoy competitive compensation, opportunities for advancement, and travel experiences.

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay

• Significant Travel Discounts on Marriott and/or Hilton properties

• 401k Plans

• Medical Insurance

• Other property specific benefits

If you're passionate about providing exceptional service, thrive in a fast-paced environment, and enjoy working as part of a close-knit team, this role is perfect for you! Be a part of something special and make an impact with every guest interaction. Ready to join us? Let’s make great things happen together!

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay
• Significant Travel Discounts on Marriott and/or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/