Job Description

Hotel: 

Normal Marriott

201 Broadway Ave

Normal, IL 61761

Housekeeping Supervisor

Full time

Starting Compensation

$18.25

Expected Job Closing Date:

2025-07-03

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT - Where teamwork, passion, & appreciation ignites service excellence.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning - 40% of our management hires are internal promotions!
  • Invest in Your Future - 401(k) plan with company match.
  • Comprehensive Health Coverage - Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

Job Description

Join us at the Bloomington-Normal Marriott as a Housekeeping Supervisor! 

As a Housekeeping Supervisor, you’re not just managing rooms-you’re shaping the guest experience. You’ll lead a team committed to delivering clean, comfortable, and welcoming spaces every day. With strong attention to detail and a passion for hospitality, you'll help set a high standard and ensure every guest walks into a space that feels just right.

Atrium Hospitality 

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: 

  • Daily Pay 

  • Significant Travel Discounts on Marriott and/or Hilton properties 

  • 401k Plans 

  • Medical Insurance 

  • Other property specific benefits 

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. 

What You’ll Be Doing 

Lead the Team 

Coach, motivate, and support housekeeping associates through daily operations. Recognize great performance, provide clear feedback, and help the team grow. 

Oversee Daily Operations 

Open and close the department, assign room boards, and keep everyone organized and on track. You’ll keep things running smoothly behind the scenes so the team can focus on quality. 

Conduct Inspections 

Walk guest rooms and public areas to make sure everything meets cleanliness and brand standards before guests arrive. 

Coordinate Across Departments 

Work closely with the front desk, engineering, and other teams to ensure room readiness and exceptional service. 

Plan Ahead 

Forecast staffing needs and supply levels to create efficient schedules and make cost-conscious decisions. 

Manage Lost & Found 

Track lost items, communicate with guests, and ensure belongings are returned when possible. 

Support Safety and Cleanliness 

Promote a safe, clean work environment. Report any maintenance or safety concerns promptly and follow all company policies. 

Lead Daily Team Communication 

Run productive daily stand-ups to keep everyone informed, motivated, and aligned. 

Lend a Hand When Needed 

Operate laundry equipment or assist with room tasks to support the team and ensure the job gets done. 

What You Bring 

Experience 

  • At least 6 months of experience in housekeeping or a related field 

  • Hospitality experience is a plus 

Education 

  • High school diploma or equivalent preferred 

Technology Skills 

  • Comfortable with basic computer systems (for scheduling, communication, and reporting) 

Physical Requirements 

  • Able to lift up to 50 lbs occasionally and 25 lbs regularly 

  • Comfortable bending, squatting, standing, and walking for extended periods 

Schedule Flexibility 

  • Willing to work mornings, evenings, weekends, and holidays as needed 

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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