Restaurant Supervisor

Hotel: 

Hampton Roads Embassy Suites

1700 Coliseum Drive

Hampton, VA 23666

Restaurant Supervisor

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

__________________________________________________

Availability: Full Time, Flexible AM & PM

Starting at: $17/hr

Join the vibrant team at Hampton Roads Embassy Suites as a Restaurant Supervisor, where leadership meets hospitality excellence!

In this pivotal role, you will orchestrate the seamless daily operations of our dining establishments, ensuring an unforgettable guest experience that aligns with our esteemed brand standards. By fostering a collaborative environment, you will work closely with the kitchen and service teams to optimize efficiency and elevate service quality.

As a key player in our food and beverage department, you will have the opportunity to mentor staff, refine processes, and implement innovative solutions that enhance customer satisfaction and revenue growth. This position is uniquely poised for career advancement, offering pathways into senior management roles within our expansive hotel network.

Bring your passion for exceptional service and join us in creating memorable dining experiences that reflect our commitment to excellence and guest satisfaction.

Responsibilities

• You will oversee daily restaurant operations to ensure seamless service and exceptional guest experiences.
• We expect you to lead and motivate the team, fostering a collaborative and positive work environment.
• You shall manage staff scheduling and allocate resources efficiently to meet business demands.
• We require you to uphold quality standards by monitoring food safety, cleanliness, and presentation in all areas of the restaurant.
• You will be responsible for addressing customer inquiries and resolving any complaints promptly and professionally.
• We expect you to collaborate with kitchen staff to coordinate menu offerings and special events.
• You shall assist in training new employees and providing ongoing development opportunities for the team.
• We require you to monitor financial performance metrics, including sales, inventory, and cost control, to achieve budgetary goals.

Requirements

• You must lead and motivate a team to deliver high-quality service consistently.
• We expect you to handle customer inquiries and complaints with professionalism and tact.
• You should ensure compliance with health, safety, and sanitation regulations in all food handling and dining areas.
• Your role involves coordinating staff schedules to maintain optimal staffing levels during peak times.
• We need you to oversee inventory management, including ordering and maintaining stock of necessary supplies.
• You are required to assist in training new employees on company policies and procedures to uphold standards.
• You will conduct regular quality checks on both food presentation and restaurant cleanliness.
• You should collaborate with the kitchen and bar teams to ensure seamless operations and guest satisfaction.

Skills

• Leadership
• Time management
• Conflict resolution
• Food safety knowledge
• Team collaboration
• Customer service excellence
• Problem-solving
• Attention to detail
• Staff training
• Multitasking ability

_____________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy