Job Description

Hotel: 

Loveland Embassy Suites

4705 Clydesdale Pkwy

Loveland, CO 80538

Room Service Associate

Full time

Starting Compensation

$15.00/hr - $15.75/hr

Expected Job Closing Date:

2025-05-01

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT - Where teamwork, passion, & appreciation ignites service excellence.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning - 40% of our management hires are internal promotions!
  • Invest in Your Future - 401(k) plan with company match.
  • Comprehensive Health Coverage - Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

Job Description

At Loveland Embassy Suites we have 263 beautiful well-kept suites and over 50,000 square feet of event space. We are conveniently located next to the Blue Arena, right off I-25. 
At Loveland Embassy Suites and Atrium Hospitality, we inspire excellence and have created an environment where each associate brings a unique value to the team and encourages our team members to be their authentic selves and to embrace and promote our diverse and inclusive culture. Join our team and work side by side with us to provide the very best guest experience which is built upon our six core values of Service, Perseverance, Innovation, Respect, Inclusion, and Teamwork. Be part of the work culture that makes a difference as we partner and support several local non-profit organizations throughout the year. Be part of the company that supports your growth and development. If you are seeking adventure and looking to grow with a company - Atrium Hospitality and Loveland Embassy Suites is the place for you! 

Primary Purpose: 

 

The primary purpose of the Room Service Associate is to provide guests with an excellent room service experience.

 

Work Performed: 

The Room Service Server will be tasked with the following duties, responsibilities, and assignments:  

  • Presents menus, answer guest questions, and suggest food and beverage items;  

  • Take food and beverage orders, relaying them to the kitchen;  

  • Serve and deliver room service items to guests;  

  • Compute bill and accepts payment, tracking sales receipts; 

  • Report tips for tax processing; 

  • Maintain wait station by keeping area tidy, clean, disinfected and stocked with glasses, silverware, and related supplies;  

  • Set-up, delivery and presentation of room service orders and VIP amenities; 

  • Coordinate amenity delivery request in connection with the kitchen department;  

  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management and 

  • Any and all other work as required to complete the primary purpose of the position. 

 

Qualifications: 

 

Required Prior Experience: 

 Prior customer service experience 
  

Preferred Prior Experience:

 Six (6) months of previous server, and/or cashier experience  
  
 

Preferred Education: 

 High school diploma or equivalent  
  

Required Licenses/ Certification: 

 Food Safety Training certified or become certified within first 60 days of employment.    
 

Alcohol Awareness certified or become certified within first 60 days of employment  

 

Preferred Technology: 

 Previous experience with Micros operating system  
  

Physical: 

 Able to lift a minimum of 50lbs occasionally 
 Able to lift 10lbs regularly 
 Able to push/pull 20lbs regularly  
 Able to bend and squat repeatedly 
 Able to walk and stand for duration of scheduled shift  
  
 

Other: 

 

Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays 

 

 

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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