Join Our Team 

Atrium Hospitality is an innovative hotel management company that goes above and beyond, showcasing our unique Atrium SPIRIT! We are passionate about making a positive impact in the lives of our guests, our associates, and our local communities. Our vibrant team of purpose-driven hospitality enthusiasts is dedicated to embracing individual strengths, nurturing personal ambitions, and inspiring professional opportunities. 

We manage an award-winning diverse collection of both independent hotels and well-respected brands across the country. A career with us is a boundless journey enriched by appreciation, teamwork, and travel incentives! Our valued associates are part of an extended family, united in the shared pursuit of service excellence. We are Atrium Proud! 

Sales Manager Opportunity 

We are currently seeking a motivated and engaging Sales Manager with proven experience in hotel or resort sales to join our team at the East Peoria Embassy Suites. This critical role is focused on driving room revenue, proactively soliciting new business, and maximizing revenue from existing corporate and preferred accounts. The Sales Manager will play a key part in up-selling opportunities, meeting personal and team revenue targets, and ensuring seamless service delivery for our guests. 

As the Sales Manager, you’ll be responsible for building strong customer relationships and inspiring guest loyalty by consistently delivering service excellence. This role is ideal for a results-oriented professional with a track record of achieving sales goals, who thrives in a team environment, and is committed to learning and leading by example. Professionalism, creativity, and a dedication to problem-solving are essential. 

Key Responsibilities 

• Revenue Generation & Sales Growth: Proactively solicit, negotiate, and secure both new and repeat business, ensuring that individual revenue goals are met or exceeded. Work diligently to identify potential customers, accounts, and markets that align with the hotel’s objectives. 

• Sales Process Management: Navigate the complete sales process, from qualifying leads and negotiating contracts to closing deals and coordinating event details. Maintain a consistent sales pipeline through diligent follow-up and customer engagement. 

• Event Coordination: Partner closely with clients to coordinate all aspects of their event, including space requirements, meeting schedules, equipment, menu selections, and billing. Work collaboratively with internal departments to ensure seamless execution and exceptional guest experiences. 

• Sales Contract Management: Prepare and execute sales contracts, event orders, and group resumes. Ensure all agreements are clearly communicated and that the terms are upheld for customer satisfaction. 

• Client Relationship Management: Develop and maintain lasting relationships with clients through exceptional service, personalized attention, and a commitment to meeting their unique needs. Leverage these relationships to maximize sales and ensure repeat business. 

• Strategic Planning & Goal Setting: Create and execute a monthly SMART plan, documenting measurable goals and action plans to ensure consistent sales performance. Regularly review progress and adjust strategies as needed to achieve targets. 

• Sales Reporting & Tracking: Utilize a detailed file and trace system to organize and track all sales activities, ensuring that every call and client interaction is documented and followed up on in a timely manner. 

• Team Collaboration: Work closely with the broader sales and marketing team, as well as other hotel departments, to align strategies and ensure the smooth delivery of services to clients. Share market insights and customer feedback to support continuous improvement. 

Qualifications & Experience 

Required:   

• Minimum of 1-2 years of experience in Event Services, Banquets, Hotel Sales, Marketing, or a related field 

• High School diploma or equivalent 

• Proven ability to negotiate and close sales effectively while maintaining strong client relationships 

• Proficient in Microsoft Office 

• Ability to sit for extended periods while working at a computer 

• Occasional travel or off-site meetings may be required 

Preferred:   

• 2+ years of college education or equivalent experience in a sales and marketing or supervisory role 

• Experience with Delphi, FDC, Marriott CI/TY, or similar event management software 

• Knowledge of the hotel industry and its market trends 

Join Atrium Hospitality - where teamwork, passion, and appreciation ignite service excellence!