Job Description

Hotel: 

Frisco Embassy Suites

7600 John Q. Hammons Drive

Frisco, TX 75034

Sales Manager

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning - 40% of our management hires are internal promotions!
  • Invest in Your Future - 401(k) plan with company match.
  • Comprehensive Health Coverage - Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

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Starting Pay: $55,000-65,000, based on experience.

Bonus Eligible.

Role Overview: We are seeking a highly engaging and motivated individual with experience in driving sales for hotels. The Sales Manager will proactively solicit room and meeting space revenue, and increase production of existing special corporate/preferred accounts. With 330 all-suite guest rooms and over 72,000 sq. ft. of meeting and event space, this is a fantastic opportunity for someone with a proven track record of success in building and maintaining relationships with guests. Embassy Suites Frisco is situated in a prime location in east Frisco and is connected to the Frisco Conference Center. We are near major highways and easy to find!

Atrium Hospitality invites you to apply today!

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

We are looking for a highly engaging and motivated individual with experience in driving sales for hotels or resorts to join our team as a Sales Manager. This role is a key position that will be responsible proactively soliciting room revenue and increasing production of existing special corporate/preferred accounts. 

Actively up-sells to maximize revenue opportunities.  Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

How this role helps us to live our six values:

Service: 

  • You will engage with guests to ensure their stay is going well
  • Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction
  • Coordinate all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc
  • You will navigate clients through the sales process including qualifying, negotiating, closing and detailing group and/or catering leads

Perseverance: 

  • You will develop your knowledge and skills continuously to learn new and effective sales techniques
  • You will develop and nurture long-term relationships with clients to become a key advisor to them for booking meetings and events

Inclusion: 

  • You will be committed to the equitable treatment of all associates

Respect: 

  • You will value everyone’s contribution to the team, and we will value your contribution as a key part of our success

Innovation: 

  • You will be creative in how you solicit, negotiate, and confirm new and repeat business
  • You will develop and complete monthly SMART plan documenting measurable goals and action plans to ensure access

Teamwork:

  • You will work as a team to accomplish the goal of resort/hotel
  • You will help maintain a file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner
  • You will be open to any and all other work as needed to help accomplish the goal of the hotel/resort

What do we look for in someone to be successful in this role?

  • 1-2 years of experience in Event Services, Banquet, Hotel Sales, Marketing or equivalent education and experience 
  • High School Diploma or Equivalent or 2+ years of college or 2+ years in a sales& marketing, front office, or other supervisory position 
  • Proficient in Microsoft Office 
  • Experience with Delphi, FDC, and/or Marriott CI/TY 
  • Excellent written and oral communication skills 

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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